Privacy Policy
Last Updated: March 16, 2026
1. Introduction
TableEyes LLC (“TableEyes,” “we,” “us,” or “our”) operates the TableEyes digital kiosk platform and related services, including the website at tableeyes.com, the customer portal at portal.tableeyes.com, and SMS/voice communication services. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services.
2. Information We Collect
We collect the following types of information:
Account Information: When you create an account, we collect your name, email address, phone number, business name, and business address.
Device and Usage Data: We collect information about how you interact with our platform, including kiosk usage data, content scheduling activity, and portal interactions.
Communication Data: When you communicate with us via SMS, voice, chat, or email, we collect the content of those communications, phone numbers, and timestamps.
Technical Data: We automatically collect IP addresses, browser type, device information, and cookies when you visit our websites.
Kiosk Interaction Data: Our kiosks collect anonymized interaction data including NFC tap events, impression counts, and screen engagement metrics. We do not collect personal information from kiosk end users (restaurant/hotel guests) unless they voluntarily provide it through an NFC interaction such as a loyalty signup or review submission.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our kiosk platform and services
- Process your content scheduling and kiosk management requests
- Communicate with you about your account via SMS, voice, email, and in-app chat
- Send service notifications and confirmations
- Respond to your support inquiries
- Send marketing communications (only with your express consent)
- Generate anonymized analytics and reporting for venue operators and advertisers
- Comply with legal obligations
4. SMS/Voice Communications
By providing your phone number and agreeing to our Terms and Conditions, you consent to receive SMS and voice communications from TableEyes related to your account, including scheduling confirmations, service notifications, and account support. Message frequency varies based on your usage. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. You may opt back in by texting START. For help, reply HELP or contact us at hello@tableeyes.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. How We Share Your Information
We do not sell your personal information to third parties. We may share information with:
Service Providers: Third-party vendors who assist us in operating our platform (e.g., cloud hosting, email delivery, SMS services, payment processing). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Anonymized and Aggregated Data: We may share anonymized, aggregated kiosk interaction data (impression counts, engagement metrics) with venue operators and advertisers. This data cannot be used to identify individual persons.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure database storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes such as billing records and anonymized analytics.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS/voice communications
To exercise these rights, contact us at hello@tableeyes.com.
9. Cookies
Our websites use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
TableEyes LLC
Homer Glen, IL
Email: hello@tableeyes.com
Phone: (708) 847-0061
